- Fantastic look and easy-to-use design
- Lots of games from quality producers
- Generous welcome bonus
- Live casino
- Lots of restricted countries
- There could be more payment methods, and PayPal would be nice
Genesis Casino Review
Genesis is the biblical account of the creation of the universe, including, presumably, all the molecules that now fly around servers in Sweden serving up online gambling sites like this heavily themed, newcomer.
Genesis’ look and feel is all about space. And it’s a deep theming as well, not just superficial, which is good news if you like space!
The company behind this outer-space gambling expedition is Genesis Global Limited, a company based in the EU’s gaming capital, Malta! Sadly, the About Us page doesn’t give much information on the company or its setup, choosing instead to give a brief tour of galactic puns – that includes boasting about hosting more than 1,300 games – which we will try not to be too inspired by in this review.
The page, though, does report on its excellent security set-up and help facilities.
You can play at Genesis Casino safely from the UK and in German, Norwegian, Swedish, and Finnish.
A little digging into the licensing of the company turns up the fact that the company also holds licences for a load of other sites, including pelaa.com, casinojoy.com, sloty.com, vegashero.com, spinit.com, casinocruise.com, spela.com, vegashero.com, sloty.com, spinit.com and casinocruise.com.
Play’n GO is the current favourite developer judging by the front page and lobby of this 2018-launched site, but you’ll find all the big-name producers represented here.
There is no doubt that this is a fantastically designed site that is completely up to date – and download free – with a design that’s very clean and clear. The site looks easy to use and promises, from the front page onward, to deliver a big range of games across the slots, jackpot slots, table games, roulette, and live casino categories with some style and class.
But should you blast off on the Genesis rocket and chance your arm out in space?
Let’s take a look in this Genesis Casino review!
Is Genesis Casino Safe?
Safe? In space!? Well, that’s a big question because out in space no-one can hear you check a gaming licence.
The first thing to say is that Genesis looks great. So what, you might say. Well, the truth is that most outright scams are cheap and flimsy. Often based around a single game, or showing just a splash sign-up screen and some big promises, scam casinos simply wouldn’t bother to go this amount of trouble to produce a fantastic site like this.
Neither would you find information like a genuine postal address in Malta – for all its problems, an EU jurisdiction that is broadly trusted in the gaming industries – and full help services and excellent safe gambling advice.
We advise all our readers to do a similar audit of any site they use. You need to be sure you’re at a safe site well before you start playing and you should have a good look around any site before you start typing in your credit card details.
Malta is also the home of this site’s first licence. That we can confirm is clean and up to date.
The site is also licensed by the UK Gambling Commission. In 2018, UK players must not play at any site that is not licensed in the UK. To do so is to put yourself outside the law, which might feel fun or even a political gesture to you until you need the law (or other casino regulations) to help you claim back a lost deposit and a site tells you to go spin yourself.
The UK Gambling Commission licence is number 45235. This is also a multi-site licence, listing casinocruise.com, casinojoy.com, genesiscasino.com, sloty.com, spinit.com and vegashero.com. There are also two “inactive” sites listed casinogods.com and spela.com.
There are no notes on the licence, which is great to see – and not all that common!
To take the safety check a further step, we’re pleased to see good help facilities, including FAQs; good and visible safe gambling advice (please follow it!), and proper validation of accounts to ensure that the site remains legal and safe.
Some of these restrictions – especially a need to revalidate your ID every time you withdraw more than £2,300 – feel like a drag to players, but they should really be welcomed. You should only want to play at safe, legal sites, and you should be aware that most money laundering is linked to organised crime, which is involved in much nastier things than a few unlicensed slot games – and you don’t want to be funding that, do you?
Genesis Casino Welcome Bonus for UK Players
What’s the bonus tempting you onto this launch pad then?
This review was prepared in January 2019, and you should be aware that welcome bonuses change all the time.
A big welcome bonus is the least we all expect these days. UK players visiting Genesis Casino will see this headline: “START YOUR JOURNEY WITH A BANG… 100% up to £100 Bonus + 300 Free Spins!”
That sounds great, doesn’t it?! It does indeed. So what are the terms and conditions on this bonus?
The minimum deposit here is £10. You will not qualify for the bonus if you use Skrill or Neteller.
Before a player can withdraw any part of the bonus they receive or any money won from it they must wager funds worth 40-times the size of the bonus.
So, if you deposit £10, you will receive £10 in bonus funds, which you are then free to run around the site and play with (with a number of restrictions). But before you take any of that money out you need to play with £400 of your own money.
The free spins part of the bonus, are credited in two parts. The first part is 30 free spins, which must be used within 72-hours, then the rest of the spins are credited in nine sets of 30 spins on the Starburst game – one of the most popular (and one of the best) slots in the world. Withdrawals from these free spins are capped at £100. You can trigger the free spins part of the bonus by depositing just £5.
If you try to withdraw any money before meeting the terms of a bonus you will lose your bonus and all winnings from their bonus.
Bonuses are only valid for 14 days, and you must meet the wagering requirements (ie spend £400 on a £10 deposit) in that time in order to collect any money. During that time, or at any other time you have an “active bonus” in your account, your betting maximum is £5 per spin on slots and £30 per bet on all other games. Don’t do this – apparently, the site will let you – then you might lose the winnings.
Betting on some games is worth only a percentage of its actual worth towards your wagering requirement. On table games, for example, it’s 10%, so your £400 becomes £4,000. This list is relatively short compared to some sites we’ve seen. Bonus funds cannot be used on a long list of slots.
There are a number of types of gameplay that the site considers to be “cheating” when using bonus funds. They’re not the sort of thing an average player is going to do without knowing what they’re doing we don’t think, but you should check them out and be sure you’re within the law.
Actually, we think the worst clause is this: if you don’t receive your bonus funds on signing up and then play using your own funds you might lose your bonus funds completely. We hope that’s something that’s just included in the ts and cs and not acted on in most cases.
These conditions always look really bad for the player when they are written down. That’s because they are really bad for the player – if you rate them against the headline promise that you’ll have double the amount you deposit to play with.
Most experienced players are realistic about these sorts of bonuses and we recommend everyone gets used to the simple idea that BUSINESSES DO NOT GENERALLY GIVE OUT FREE MONEY. Use your bonus funds to explore a site and have fun is our advice, and it’s becoming increasingly clear that including an opt-out option for bonuses is something that every site should do and that every player should consider. Some of them come with so many restrictions not only on what you can do with bonus funds but also what you can do with your own money that you may consider them more trouble than they are worth.
That said, the terms at Genesis Casino are entirely consistent with the rest of the industry’s, and, in fact, after wading through all that, this is a very good bonus!
Other Promotions at Genesis Casino
We’ve covered the free spins part of the Genesis Casino above, but does it offer any other promotions to its players?
Of course, it does! No good casino would stay in business long if they didn’t. Well, that’s what they seem to think in any case.
So, at Genesis Casino, we find a loyalty scheme and a couple of running promotions. Again, please remember that promotions come and go in the online casino world, so check in with sites to see what they’re currently offering as you check them out.
At Genesis you’ll see a Weekly Bonus Mission – space-themed, you see! – that comes up every Friday. It’s basically a 25% deposit bonus that you can collect on a Friday if you deposit during the week.
The Lightspeed Monday bonus does a similar thing with a much smaller qualifying deposit and a small number of free spins delivered on Mondays.
Both of these promotions have similar restrictions to the free spins and cash offered as part of the welcome bonus.
Please keep in mind one thing as you look over bonuses and promotions: these sites are built to make a profit, and the best way to make money off players is to keep them playing at the site for as long as possible. (This should point you at another very simple fact about the online casino world – in the long-run the vast majority of players lose. It’s not cheating, it’s just the way the games are built to run, and the same has been true of gambling maths since long before computers got involved.)
So, check that a promotion schedule that needs you to deposit as often as possible is designed to keep you on the site, and bear in mind your own needs rather than any promotion schedule as you plan your play.
Genesis Casino Games & Software
More than 1,300 games says the site itself, and though – to be honest – we haven’t counted every single game, we see no need to doubt that.
This is a big operation, and part of a big family of casino sites. We’ve seen no indication of what the site uses as its operating system, but the top developer at Genesis Casino is – by some distance – Play’n Go.
The next most popular developers are Microgaming, NetEnt, Yggdrasil, Quickspin, Triple Edge Studios, Big Time Gaming, NextGen, Genesis, and 2by2 Gaming.
Games are well presented on this site, and you can access them via the front page, and at Genesis Casino, you’re never very far from a menu listing them.
They are divided by title, age, popularity, and listed as video slots, table games, jackpots (progressive slots), roulette, other games, and scratch cards. Other games include some hard-to-quantify titles like the very weird Poke the Guy, Keno, sports simulations and other oddities.
Genesis Slots
Our research has found 623 Genesis slots reported for UK players made by 28 providers. These figures are likely to be inaccurate by the time we’ve finished typing this sentence. New games are produced so quickly these days, and casinos shuffle their packs very often. Suffice it to say, you’re going to have a lot of choice at Genesis Casino.
The most popular Genesis slot games at the moment are Rich Wilde and the Book of Dead, Starburst, Immortal Romance, Vikings Go Bezerk, Twin Spin, and Mega Moolah, the world-record breaking super progressive.
New games keep coming, and on our visit, the latest titles were Bonanza, Who Wants to Be a Millionaire, Vegas Diamonds, Reel Talent, Lucha Legends, and Wolf Hunters.
This is a slot arcade of real quality, and we’re confident you’ll find what you want here, with these names: Evolution Gaming, Microgaming, NYX Gaming Group, NETENT, ORYX GAMING, Play’n GO, Quickspin, and YGGDRASIL posted on the site’s front page you know you can count on quality.
Other Games at Genesis Online Casino
Beyond slots, most players these days like to check out a variety of casino games, including, if possible, a high-quality live casino offering. Live casino games are those that film the action for players to play live at a distance. Standard casino (or table games) are simulations of the most popular casino games.
Genesis Casino has these bases nicely covered too. Its roulette and blackjack games are good quality enough to have won a place in the top five games on the whole sites, breaking the usual monopoly of slots.
What will you find when you click on casino games then?
Roulette is allowed a tab of its own, where you’ll find European, French, immersive and high-speed variations of the most popular casino game.
Click on table games and you’ll see: roulette (again), blackjack, poker, hold ‘em, and variations on those games. We couldn’t find a baccarat table at this site, at least not in the standard casino offering.
Live casino games take you off to another lobby, with roulette, blackjack, wheel spins, hold em, baccarat and variations of those – this includes a good selection of language versions of roulette. Most of the games seem to come from NETENT, a consistently popular choice with players.
There’s a lot of emphasis on using sex to sell the games at these sites, with glamorous dealers on display. That’s fine – and like all our complaints – is typical of the industry, but we’ll remind players that dealers are there to do a job, and you shouldn’t base your choice of table, game, or your spending on how attractive you find a member of staff (who you should always treat with complete respect, as goes without saying).
Banking
Show us the money!
You want instant credits and as close to instant withdrawals as you can get. At least, we think that’s what you should want, and it should be what you get from a decent casino site, so let’s have a look at what Genesis Casino do with your cash.
First of all, we can say they have a good set of payment partners listed on their front page, which adds an extra level of credibility to the site.
They are: credit cards, debit cards, Boku, Paysafecard, Skrill, NETELLER, Ecopayz, and Entropay. You can use all of these to instantly add credits to your account. It’s nice to see the mobile payment company, Boku, up there, but please recall that NETELLER and skrill users cannot use these methods to claim their welcome bonus.
You can use the same methods to withdraw, with most having a minimum transaction amount of £10 and a maximum for withdrawals of £5,000. Boku has a maximum of £20, and Paysafecard, £200 – you can’t always withdraw by this method, so it’s good that it’s even there.
We’ve used the site’s own list accessed via their top menu to compile this list, but it doesn’t agree with the list of icons from payment companies that are shown at the bottom of the front page. We can only report the discrepancy.
Customer Support
A great sign is a phone number, so we’re pleased to report two at Genesis Casino: the UK number is: 0800 7555348, and there’s an EU number too (00356 27780065).
There are three email address: support@genesiscasino.com, docs@genesiscasino.com (to send your validation of your id), and complaints@genesiscasino.com.
You can also use a chat feature on the website, but it is not manned 24-hours-a-day.
The site’s menus are easy to use, and the FAQ section includes a lot of useful information in a well-written form.
The Final Verdict
We really like this site. It looks great and using it feels fun. It’s easy to find your way around and to find the things you’re looking for.
Some casino sites look a bit thrown together, but Genesis Casino shows an admirable dedication, not just to their design, but also giving real meaning to the theme chosen for the site.
It’s got everything you could possibly want from a casino site. At least 1,300 games is a great start, and we’re confident that the number will grow as more games are added. The selection is superb, with special notice being given to the number of live casino games from quality operators available on the site. Slots too aren’t just plentiful, but also high quality – they’re arranged very well too, and you should quickly find the game you’re after.
We’ve covered some of the quibbles we have with the site above, and they’re pretty minor in the scheme of things. There are a couple of disparities between different areas of information, but there’s nothing that appears dishonest or questionable.
In fact, it would be hard to find a site that had a cleaner record. Despite running numerous sites, Genesis’ owners have not a single note on their casino licence. (This site is new, but some of the others have been around for a while.)
Most of our other complaints, which are around marketing and bonuses, are – if we’re honest – almost philosophical in nature, and could be (and are!) aimed at almost any site in the industry.
If you’re after a rewarding gaming experience that looks like it’s been prepared for you with great care and a fantastic set of games that will attract many players, then fire up your rockets and head to the Genesis casino space centre.